1. Your specification is not very suitable for us.

Please offer us specific indicators by TM or Email. We will give you feedback as soon as possible.

 

2.When can I get the price?

We usually quote within 24 hours after getting your detailed requirements, like size, quantity etc.

If it is an urgent order, you can call us directly.

 

3. Do you provide samples?

Yes, samples are available for you to check our quality.

Samples delivery time will be about 3-10 days.

 

4. What about the lead time for mass product?

The lead time is based on the quantity,about 7-15 days. For graphite product, apply dual-use items license need about 15-20 working days.

 

5.What is your terms of delivery?

We accept FOB, CFR, CIF, EXW, etc. You can choose the most convenient way for you. Besides that, we can also shipping by Air and Express.

 

6.What's the product packaging?

We are packed in bulk ship or in ton bag or 25kg bags into one jumbo bag or placing in container or according to your requirements.

 

7.Is your company a manufacturer or trader?

Manufacturer, with our own trading department.

 

8. What's the MOQ?

No limitation.

 

9.Can we visit your factory?

Of course ,welcome at any time,seeing is believing

10. What's your payment terms?

Negotiation

 

11. Is your company accept customization?

Professional technology teams and engineers all can meet with you.

 

12. How do you guarantee quality?

For every production processing,we have complete QC system for the chemical composition and Physical properties.After production,all the goods will be tested ,and the quality certificate will be shipped along with goods.

 

13. Your company would provide samples?

A: Yes, we could supply samples for free, and the freight will be undertaken by clients.